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Community Relations
Integrity Success Training
Training Schedule for 2008
January 2008- Resident Retention
February 2008- Maintenance for Office Staff and Business Etiquette
March 2008- The Impact of Maintenance on Retention
April 2008- Fair Housing
May 2008- Customer Service
June 2008- Time Management and Leadership
July 2008- Leasing for a Living
August 2008- Fair Housing II and Traffic Generation
September 2008- Risk Management One- Associate Safety
October 2008- Conflict Resolution
November 2008- Internet Leasing and Curb Appeal
December 2008-- Preventing Sexual Harassment
January 2009-- Mold Awareness and Advanced Leasing
What do our Clients and Business Partners say about us?
"Robin and her team have done a great job leasing up a property we acquired. It was in the high 70’s for economic occupancy when we acquired it. Not too many months later we cracked 90%. Robin is true professional in every sense of the word and she knows how to get the most from her team! I would definitely recommend her to anyone seeking the best in multi-family management." Dwight Dunton, Bonaventure Realty Group, Arlington, VA.
"We have been Business Partners with Robin since January 2005. We have worked closely together during that time and have witnessed first hand her strong values, sound business practices and work ethic. Robin genuinely cares about her employees and always strives to do what is right for her employees. Robin has established a sterling reputation in her industry and is well regarded by her peers. We have been impressed with Robin’s professionalism and the strong image that she has created for her company. We believe in Robin’s vision for success and have patterned our model after hers. In our opinion, Robin will continue to be very successful in everything she undertakes." Emmett Scully, President, Synergetics, PEO
"Robin is a consummate professional with an amazing attitude. Her expert knowledge of property management is only surpassed by her ability to come up with creative solutions that get results. She and her team go out of their way to take care of all the details, so that her clients can focus on growing their business." Todd Harrison, Wincopin Realty Advisors, LLC
Awards and Honors
Janet Penn won a Dell Laptop Computer in our 1st Quarter Leasing Contest!! Great Job Janet!! Kim Amos was in second place! Congratulations to you both on your desire for excellence!
Kim Amos won the Second Quarter Leasing Contest and took home a 42" Plasma TV!! GREAT JOB KIM!
Natalie Vann has achieved her Certified Apartment Manager designation from the National Apartment Association. Great job!
Jaqueline Torres has achieved her National Apartment Leasing Professional desigation through the National Apartment Association!
Robin Muccitelli, CPM has been awarded the 2005 Businesswoman of the Year by the National Republican Congressional Committee.
Rochelle Cornett completed LIHTC C3P Training with Spectrum Seminars Inc.
Robin Muccitelli completed the LIHTC C3P Training and STAR Training with Spectrum Seminars Inc.
What do our residents say about us?
"I love the staff and the apartment is really nice..." Leland, Columbia SC
"You guys have been wonderful...maintenance has been exceptional from day one." Mark and Lindsey, Columbia, SC
"I am very pleased. It is a nice place to live and whever I need anything, the staff is polite and willing to assist me. Thank you." Karen, Port Royal, SC
"Our apartment experience has been better than we expected! John and Tracy, Summerville, SC
"The staff at Oakbrook is great to deal with, always friendly and smiling." James, Summerville, SC
"The management team here at Oakbrook (Donna, Candy, etc.) is SUPERB! Loretta, Summerville, SC
The Integrity Difference . . .
We offer our residents a Platinum Service Program:
Professional Management- we hire the most qualified, motivated and experienced employees to run our communities.
Good Neighbors- we carefully screen all prospective residents and we insist that all our residents conduct themselves as good neighbors.
24-Hour Maintenance- freedom from maintenance headaches is a primary advantage of apartment living. We are here to take care of you, even with after-hour emergencies.
Resident Activities- every month we offer a resident activity to promote the community spirit among our residents.
Free DVD Rentals-stop by the office monthly for a new selection of movies provided for your enjoyment.
Professional Landscaped Grounds- we take pride in where you live. We will keep the grounds looking great, while you enjoy the pool and our other great amenities.
Convenient Payment Options-we offer electronic rent payments so you never have to worry about writing a check or late fees.
Concierge Services- here are a few of the services we offer:
- Tool Kits
- Stamp Sales
- Jumper Cables
- Notary Services
- Plant watering
- Dry Cleaning Services
- Package Acceptance
- Wireless Internet in Business Center
- Copier
- Fax Machine
* Concierge services listed above may not be offered at all communities.
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